FAQ

  1. What happens to solar energy generation when it’s cloudy or raining?
  • Photovoltaic panels can use direct or indirect sunlight to generate power, though they are most effective in direct sunlight. Solar panels will still work even when the light is reflected or partially blocked by clouds. Rain actually helps to keep your panels operating efficiently by washing away any dust or dirt. If you live in an area with a strong net, energy generated by your panels during sunny hours will offset energy that you use at night and other times when your system isn’t operating at full capacity.
  1. Are there other options if my roof is not suitable for solar installation?
  • While roof installations are most popular because they don’t require additional space, solar energy systems may also be installed on carports.
  1. I am interested in installing solar on my home, what’s the first step
  • We will receive your contact and we shall send our technical support team to perform a site survey.
  1. Does Gennex inverter require solar charge controller?
  • No, Gennex inverters have in-built MPPT Solar charge controller, so you can install PV  modules without the need to buy a solar charge controller
  1. How will I know the plan that best fit my requirement?
  • Our technical team will visit your site for a power audit and design a system that best fit your requirement.
  1. Do I need batteries with the system?
  • Batteries are only required if you want or need backup power when the utility is out of service. Without batteries, the system has no way to store power and cannot produce power when the utility grid is not in operation.
  1. How long will a home solar power system last?
  • Most home solar power systems are predicted to last between 25 and 35 years. Gennex recommends solar panels that come with a 25 year manufacturer’s warranty. And since most home systems have no moving parts, they typically don’t have problems.
  1. What do the terms on-grid and off-grid mean?
  • On-grid (or grid-connected or grid-tied) means the solar energy system is connected to the utility electrical power grid. Off-grid refers to systems that are not connected to the utility electrical grid.   An example of an off-grid system might be a cabin in the woods and must be designed to function without the support of the utility grid and provide 100% of the needed electrical power.
  1. Can I go get rid of the national grid and go off-grid?
  • While the idea of cutting ties with the electric company may seem good, in reality it is anything but practical except for very specific cases (generally when utility power is not available and prohibitively expensive to install)
  1. Will I stop using generator once I install solar?
  2. Will my roof space be enough for my required generation?
  • It depends.” There are many variables that go into deciding the size of system you need; cost, the amount of sunlight you get, the amount of electricity you want to generate, roof size, and more goes into that decision.
  1. I have plans for expansion. Can I plan for this now?
  • We frequently take into account future growth plans when designing your system. The choice of inverter can be influenced by near-term expectations about power usage and in some cases it may make sense to include excess capacity now and simply add more modules later. We’ll discuss this with you and explore a variety of options to meet your needs now and in the future.